SHIPPING AND RETURNS
All items ordered are fulfilled and shipped from my partner PRINTFUL.
-Fulfillment: 2-5 business days from order.
-Shipping: 3-7 business days after fulfillment.
On average it will take 7 days or less to receive your PK LAB order. You will receive an email confirmation upon order, and an emailed tracking number when PRINTFUL ships your product.
RETURN & EXCHANGE POLICY
Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
If you or your customers notice an issue on the products or anything else on the order, please submit a problem report.
The return address is set by default to the Printful facility. When we receive a returned shipment, an automated email notification will be sent to you. Unclaimed returns get donated to charity after 4 weeks. If Printful's facility isn't used as the return address, you would become liable for any returned shipments you receive.